I was able to do a walk in, have the problem assessed efficiently, and be home in time for dinner. Friendly staff, willing to answer all questions.
Overall I like the service I get on my vehicle. My issue came when I got an email saying that I needed extra service to be done. When I accepted it, it said that it will only add about $65 to my total. When I got there I had to pay $275 for an oil change and 4 spark plugs replaced. Despite the fact that your online page said something else. At least I’ll have the warranty and guarantee that they will last!
Had a great experience, highly reccomend in Sales Norm he was Great, definitely not your typical car salesman.
my experience was a very good one everything was explained about what was done to my SUV. Everybody was so helpful and friendly. Your staff are good people. Thank you Allen Volkswagen for Excellent staff.
Another dealer did not take the time to troubleshoot and couldn’t figure out the problem. It took a couple of attempts but the service department at Allen Samuels stayed with it and found the issue and corrected it.
Everyone was so understanding and it was just wonderful service top-notch quality and all the people were great taking on responsibility from what another dealership had possibly done I was very impressed they fixed my problem
Allen Samuel's did a great job. He got the car fixed quickly. The part I needed was in stock and at a good price.
All if the staff that I worked with were outstanding. My questions were thoroughly and accurately answered. My emails were responded to quickly and requested additional pictures were sent to me in a timely manner. It could not have been a batter experience.
Very well maintained lot. But it's new so probably expected. Service was great. Love the no baloney part. Strait to the point. New each car I looked at without resorting to the app. Maybe off 100 dollars or 2 but nothing major. Had great knowledge of the vehicles and there history. They will probably be getting my service in the near future.
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