From sales to finance my experience was great! Car buying sucks but my salesman Mr. Evans made the experience easy, we got straight to the point on price! They even allowed me to test ride the car for a day to be sure it’s what I wanted. To help make me feel better about the deal they threw in some extras and a full tank of gas. Not to mention Volkswagen makes your first payment for you. Wow, that’s unheard of! All In all my month long search for a new ride is over and I am grateful Allen Samuels Volkswagen made it happen. I definitely recommend them.
I bought a used car a few weeks ago, short story shorter. The car had problems it was liking chasing a ghost. I went back asking for help and Mr. Craig Chancellor, General Manager. That is what I got! They looked into Mini I purchased (traded from a different dealer) and offered me the opportunity to trade the car back, with out any additional out-of-pocket cost. I now drive a 2019 Convertible Beetle. She is beautiful and has all the sassyness of my Mini with a bit more class. I could not be happier!! I was treated with respect and compassion for my situation. They are an honest car dealer...did you hear me? They are a dealer with integrity. I gave them a pretty hard time and now I having trouble find my post. I would like to delete it, because I was wrong! Mr Chancellor, I hope you are as happy, as I am, about Allen Samuel VW of Edmond, being my dealer for life!! New or used this is the company you want! I named her Bernadette!
I was very please with the service I received. Everyone was very friendly and kept me informed about the service on my car. Thank you for getting my car done in a timely amount of time.
From beginning to end our experience at Allen Samuels VW was fantastic. Zack showed extreme patience with us and ultimately led us to the perfect auto!
I originally stopped at the dealership because I saw the Allen Samuels name and I was curious if it was the same one that I was familiar with from Texas (it is). Norris approached me and I let him know that I was in the later stages of a challenging divorce; therefore, I could not make a purchase at that time, but was interested in seeing the Beetle and Alltrack. Norris was kind, gracious and kept in contact. Once my divorce was settled, Cody and Matt not only were willing to share their divorce experiences, but went way above and beyond to ensure I got their best offer/pricing and financing that I didn’t think would be possible. I cannot express enough accolades for them.
From the sales rep to the finance rep, to the service this place was beyond great. Zach sold the deal by simply answering the phone and being courtesy the night before. I called 5 minutes before closing and he took time to make sure all my questions were answered. He’s the best car salesperson I’ve ever dealt with. He deserves a special shout out for his professionalism, knowledge of the product, and overall customer service. If I was running the place I would have Zach train the new workers. He’s that GOOD! I’ve never filled out a review but he’s the reason I’ve done my first.
Quality place. Would recommend to anyone and everyone. Top notch people. top notch service. Plan on buying many many cars from this place. Overall just a welcoming environment.
The salesmen was very respectful and helped me out a bunch! Overall experience in the new dealership was great! Definitely will buy from here again! Thank you so much, I absolutely love my new car!
Justin was awesome to work with. He is very knowledgeable and helpful. Goes beyond the call of duty to make sure the customer is satisfied.
Went into this dealer about a month or so ago. I have to give the finance manager credit he seemed to go out of his way to help. I felt like he could have done more so I declined; and that may not necessarily be true it’s possible he did all he could. I got to say he got more done than most places and seemed to want our business. He remained professional when we declined and didn’t throw a fit and act unprofessional like most dealerships in this area. All in all I would recommend this place.
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